Free UK Delivery on orders over £49.99* Details
Return to Previous Page

International Delivery

Upon receipt of a valid order you will receive an email confirmation with an order number and details of the items that you have ordered.  At Temptation Gifts we aim to despatch your goods the same working day, or failing that the following working day.  You will receive a further email when your order has been dispatched. Orders received over the weekend (after midday on Friday) will be dispatched the following Monday.

We normally have two shipping methods for overseas delivery:  INTERNATIONAL AIRMAIL and TRACKED FEDEX COURIER.  The prices for these services are listed in the tables below.

INTERNATIONAL AIRMAIL:  (Using Royal Mail in association with their international partners).  Unfortunately, due to a combination of logistical and timescale difficulties caused by the Covid-19 outbreak, and uncertainty over potential delays within Europe as a result of Brexit, we have made the decision reluctantly to temporarily suspend this service because we do not feel able to guarantee a timely delivery of your goods. We hope very much to reinstate the service to countries within the European Union very quickly and to the ROW later in 2021.

FEDEX TRACKED COURIER SERVICE  This is a premium tracked service.  It is currently the only international shipping option available that we can offer at this time. If your order is dispatched using this service it will take either 1-3 working days (USA/Europe), 3-10 working days (Worldwide) from the despatch date and will require a signature on arrival. Once your order is dispatched, you should receive an email from FedEx with tracking information so that you can track your order online. If you do not receive an email from FedEx, please email our customer service department on customerservice@temptationgifts.com and they will be able to provide you with the tracking number.

We cannot be held responsible for any customs taxes and charges which you may be charged. Please contact customs and excise for further details.

International Postage and Packaging Pricing

Europe

European delivery is split into two regions - European Union and Rest of Europe. Please see below for full details of country categorisation.

Order Product Value
Europe
Airmail (EU Only) FedEx Priority (EU & Rest of Europe)
Up to £24.99 £7.50 Temporarily Suspended £19.99
£25-£49.99 £9.99Temporarily Suspended £24.99
£50-£99.99 £14.99Temporarily Suspended £29.99
£100 - £199.99 Not Available £34.99
Over £200 £49.99

For delivery purposes, the European Union region includes the following 27 EU member states and Monaco:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Rest of Europe includes Turkey and non-EU European countries:
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Vatican City

North America

Our North America delivery region includes the United States of America and Canada

Order Product Value FedEx Priority Delivery Price
up to £24.99 £17.99
£25 - £49.99 £19.99
£50 - £99.99 £24.99
£100-£199.99 £29.99
Over £200.00 £39.99

Rest of The World

Order Product Value FedEx Priority Delivery Price
up to £24.99 £29.99
£25 - £49.99 £34.99
£50 - £99.99 £39.99
£100-£199.99 £49.99
Over £200.00 £69.99

International delivery - exemptions, taxes and surcharges

The customer takes responsibility for payment of all duties, taxes and customs charges pertaining to their order.

If the customer is unable to or refuses to accept a parcel (except where it is damaged or faulty), the customer will be responsible for any customs fees or delivery charges incurred by us. Any charges will be deducted from any goods refund.

Extremely rarely, in the event of unusually heavy or oversized orders going to overseas destinations, our shipping tariffs will prove insufficient to cover our costs. In which case we will contact you and request that you pay a postage surcharge to equal our specific shipping costs for your order. Should you choose not to pay that surcharge we will refund your payment in full and cancel your order. Should we receive no reply to this request we will hold your order for seven days and then refund your payment in full and cancel your order.

Please note - orders to China, Hong Kong & Taiwan must be sent via FedEx Express and must be below £100 in value

Due to strict import regulations, we are only able to send orders below £100 to China and its provinces unless an Importer Customs Registration code is provided. All orders must therefore be sent via our FedEx service.

Please note - we cannot send orders to Russia, Ukraine or Indonesia

Due to Russian custom authorities rejecting all imports to private addresses we have been forced to suspend services to the Russian Federation.

Unfortunately we have been forced to stop sending parcels to Ukraine and Indonesia due to the high occurrence of fraudulent transactions originating from addresses in these countries.

Due to international sanctions or operational issues, we are also unable to ship to Libya, Somalia, Syria, Venezuela or Yemen at this time.

To our many valued customers from these countries, we can only apologise for any inconvenience. Obviously we regret the loss of your business with us, and we are sorry to have to disappoint you. We hope you understand.

Fast and secure payment with:
Secure Payment Options
© Temptation Gifts Ltd. 2000-2021