Christmas and New Year Opening Hours
Our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service, order-fulfilment and stock teams a few days off over Christmas and the New Year. Here are some details:
Please note our postage partners Royal Mail & FedEx are also closed for some of the holiday period including the bank holidays. Therefore please be aware that delivery times may be extended.
Christmas and New Year Opening Hours (2025)
| Date | Customer Service Hours | Courier Processing | Estimated Courier Delivery (Orders placed before 2:00pm) | Estimated Courier Delivery (Orders placed after 2:00pm) |
|---|---|---|---|---|
| Mon 22 Dec 2025 | 9:00 – 17:00 | Courier orders before 2:00pm despatched same day. | Tue 23 Dec / Wed 24 Dec | Mon 29 Dec |
| Tue 23 Dec 2025 | 9:00 – 17:00 | Courier orders before 2:00pm despatched same day. | Mon 29 Dec | Mon 29 Dec |
| Wed 24 Dec 2025 | 9:00 – 13:00 | Courier orders before 1:00pm despatched same day. | Mon 29 Dec | Tue 30 Dec |
| Thu 25 Dec 2025 (Christmas Day) | Closed | Bank holiday, no courier despatch. | Tue 30 Dec | Tue 30 Dec |
| Fri 26 Dec 2025 (Boxing Day) | Closed | Bank holiday, no courier despatch. | Tue 30 Dec | Tue 30 Dec |
| Sat 27 Dec 2025 | 9:00 – 17:00 | No courier despatch. | Tue 30 Dec | Tue 30 Dec |
| Sun 28 Dec 2025 | Closed | No courier despatch. | Tue 30 Dec | Tue 30 Dec |
| Mon 29 Dec 2025 | 9:00 – 17:00 | Courier orders before 2:00pm despatched same day. | Tue 30 Dec | Wed 31 Dec |
| Tue 30 Dec 2025 | 9:00 – 17:00 | Courier orders before 2:00pm despatched same day. | Wed 31 Dec | Fri 2 Jan |
| Wed 31 Dec 2025 | 9:00 – 17:00 | Courier orders before 2:00pm despatched same day. | Fri 2 Jan | Mon 5 Jan |
| Thu 1 Jan 2026 (New Year’s Day) | Closed | Bank holiday, no courier despatch. | Mon 5 Jan | Mon 5 Jan |
| Fri 2 Jan 2026 | 9:00 – 17:00 | Normal service resumes. | Mon 5 Jan | Tue 6 Jan |
Note: Estimated courier delivery applies only to courier delivery orders. Orders are processed Monday–Saturday, excluding bank holidays.
