Christmas and New Year Opening Hours
Obviously our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service and order-fulfilment teams a few days off over Christmas and the New Year. We hope you don’t mind! Here are some details:
Tuesday 24th December - Our Customer Service department will be open until 3pm to answer customer queries by email or phone. Orders will be processed as usual, but may take longer to arrive due to closures to Royal Mail and Courier services over the Christmas period. Any Courier Delivery orders placed before 1pm will be delivered on Friday 27th December.
Wednesday 25th December - closed. No orders or customers queries will be processed on this day.
Thursday 26th December - closed. No orders or customers queries will be processed on this day.
Friday 27th December - Tuesday 31st December. Our Customer Service department will be open as usual between 8:30am and 5:30pm. Orders will be processed as usual. Courier orders placed after 3pm Monday 30th will be delivered on Thursday 2 January.
Wednesday 1st January - closed. No orders or customers queries will be processed on this day.
From Thursday 2nd January onwards - Normal service resumes. Orders will be dispatched as usual. Phonecalls and emails will be answered 8.30 – 5.30 Monday – Sunday