Easter Opening Hours
Our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service and order-fulfilment teams a few days off over Easter. We hope you don’t mind! Here are some details:
| DAY | ORDERS | PHONECALLS | EMAILS |
|---|---|---|---|
| Bank Holiday Friday 14th April | SAT 15/04* | CLOSED | SAT 15/04 |
| Saturday 15th April | Processed* | 8:30am - 5:30pm | SAME DAY |
| Sunday 16th April | TUE 18/04 | CLOSED | TUE 18/04 |
| Bank Holiday Monday 17th April | TUE 18/04 | CLOSED | TUE 18/04 |
| ORDERS: |
Orders placed before 4pm on this day will be processed from the day specified and will reach you as per our Delivery Schedule. All Premium Delivery and Courier Delivery orders will be given priority over Standard Delivery orders. Courier Delivery orders placed before 4pm Thursday 13th will be delivered Tuesday 18th April. Any Courier Delivery orders placed after 4pm Thursday 13th will be delivered Wednesday 19th April. *Please note that because Friday and Monday are Bank Holidays and we have no collections from Royal Mail and our Courier on Saturday, orders placed on Friday and Saturday will be processed on the same day and collected from us on Tuesday 18th April.. |
| PHONECALLS: | Customer Service personnel will be available to speak to you by phone between the hours specified. |
| EMAILS: | Emails sent to us before 4pm on this day will receive responses on or before the day specified |
From Tuesday 18th April onwards:
Orders will be dispatched as usual. Phonecalls and emails will be answered 8.30 – 5.30 Monday – Sunday.
