Free UK Delivery on orders over £49.99* Full details

Christmas and New Year Opening Hours

Obviously our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service and order-fulfilment teams a few days off over Christmas and the New Year. We hope you don’t mind! Here are some details:


DAYORDERSPHONECALLSEMAILS
Saturday 24th December SAME DAY 8.30am - 4:00pm SAME DAY
Sunday 25th December TUE 27/12 CLOSED TUE 27/12
Monday 26th December TUE 27/12 CLOSED TUE 27/12
Tuesday 27th December Processed* 8.30am - 5.30pm SAME DAY
Wednesday 28th December SAME DAY 8.30am - 5.30pm SAME DAY
Thursday 29th December SAME DAY 8.30am - 5.30pm SAME DAY
Friday 30th January SAME DAY 8.30am - 5.30pm SAME DAY
Saturday 31st January SAME DAY 8.30am - 5.30pm SAME DAY
Sunday 1st January MON 02/01 CLOSED MON 02/01
Monday 2nd January Processed* 8.30am - 5.30pm SAME DAY
Tuesday 3rd January SAME DAY 8.30am - 5.30pm SAME DAY

ORDERS:

Orders placed before 3pm on this day will be processed on the day specified and will reach you as per our Delivery Schedule although you may need to allow for closures to Royal Mail and courier services on New Year’s Day. All Premium Delivery and Courier Delivery orders will be given priority over Standard Delivery orders.

* Orders on Tuesday 27th and Monday 2nd January will be processed as normal. Please note that because these days are Bank Holidays, orders will be collected from us by Royal Mail and our Courier on the following day.

PHONECALLS: Customer Service personnel will be available to speak to you by phone between the hours specified.
EMAILS: Emails sent to us before 4pm on this day will receive responses on or before the day specified

From Tuesday 3rd January onwards:
Orders will be dispatched as usual. Phonecalls and emails will be answered 8.30 – 5.30 Monday – Saturday