Free UK Delivery on orders over £49.99* Full details

Christmas and New Year Opening Hours

Obviously our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service and order-fulfilment teams a few days off over Christmas and the New Year. We hope you don’t mind! Here are some details:


DAYORDERSPHONECALLSEMAILS
Thursday 24th December SAME DAY 8.30am - 4:00pm SAME DAY
Friday 25th December MON 28/12 CLOSED MON 28/12
Saturday 26th December MON 28/12 CLOSED MON 28/12
Sunday 27th December MON 28/12 CLOSED MON 28/12
Monday 28th December Processed* 8.30am - 5.30pm SAME DAY
Tuesday 29th December SAME DAY 8.30am - 5.30pm SAME DAY
Wednesday 30th January SAME DAY 8.30am - 5.30pm SAME DAY
Thursday 31st January SAME DAY 8.30am - 5.30pm SAME DAY
Friday 1st January SAT 02/01 CLOSED SAT 02/01
Satuday 2rd January SAME DAY 8.30am - 5.30pm SAME DAY
Sunday 3th January SAME DAY 8.30am - 5.30pm SAME DAY

ORDERS:

Orders placed before 4pm on this day will be processed on the day specified and will reach you as per our Delivery Schedule although you may need to allow for closures to Royal Mail and courier services on New Year’s Day. All Premium Delivery and Courier Delivery orders will be given priority over Standard Delivery orders.

* Orders on Monday 28th will be processed as normal. Please note however that because Monday is a Bank Holiday, orders will be collected from us by Royal Mail and our Courier on Tuesday.

PHONECALLS: Customer Service personnel will be available to speak to you by phone between the hours specified.
EMAILS: Emails sent to us before 4pm on this day will receive responses on or before the day specified

From Monday 4th January onwards:
Orders will be dispatched as usual. Phonecalls and emails will be answered 8.30 – 5.30 Monday – Saturday